CLICK & COLLECT
Click & Collect - PLEASE NOTE
By Using our Click & Collect Service you are agreeing to our company following payment/service rules.
Click & Collect orders can only be collected during our stated opening times.
To arrange a Click & Collect - Please place your order and change your postal method to Click & Collect.
Click & Collect is free and will zero the postage charge.
You will receive an automated invoice straight away after payment clears confirming your order. Following this, usually within 24hrs, you will receive another email when it is ready to collect from our retail store.
We cannot take cash or over the phone payments for Click & Collect, only Debit/Credit Card or PayPal is accepted.
Items can be tried on when collected and if not correct to size we will exchange or refund on that day. Refunds are made through our website payment system, not on our card machines in our high street store. Any excess differences in price will be charged in store on the same day of exchange. Funds can take 3-10 *working days to be credited back depending on the card payment type used. PayPal original payment refunds will be processed through PayPal asap.
*Working Days = Monday to Friday.
The usual return of 14 days (2 weeks) from purchase date applies on items taken/collected without fitting. Please note 14 days is NOT from the date the customer collects the order, it is from the invoice date. Monday to Sunday = 7 days which does include Saturday & Sunday.